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NEWS - 11.08.2006

IT Tech Available Weds

IT Technician Paul Seagal will be available to perform walk-in service on CSUMB (these require a service ticket) and non-CSUMB owned equipment for Staff, Faculty, Students:

10:00 AM - Noon and 1:00 - 5:00 PM, every Wednesday

Services provided for non-CSUMB owned equipment are:

--Get connected to the CSUMB wired and wireless networks
--Get connected to the CSUMB email system (installation and configuration of the FirstClass client and logging in)
--Get connected to the Home Server (installation and configuration of SFTP software and connecting to the Home Server)
--Get your machine protected from virus, worm and spyware threats (installation/configuration of anti virus and spyware protection software and configuration of Microsoft/Windows Automatic Updates)
--Get your technology questions answered (a chance to ask a question or learn more about technology at CSUMB)

These services are designed to be instructional and will require the customer to participate in the process. IT@CSUMB does not offer drop-off repair service. Customers will get their hands "dirty" and our goal is for them to be able to self-repair should the same thing happen again in the future.

--Initially only laptops users will be able to participate but we expect to have the capacity for people to bring in their desktop equipment by the end of the semester.
--Hardware repair and operating system installation/repair services will not be available.
--These services are for personal computers only (not owned by CSUMB).
--Service will be available on a first-come, first-serviced basis (no appointments yet).
--When you visit us, bring your laptop, power supply and the CD's that came with it.
--Other services will be added in Spring 2007