Students in a computer lab

IT has received several reports of a new phishing scam hitting campus email boxes. This one claims to be a group working with IT and asking customers to email the username and password of their email account to an off-campus Hotmail account. Please remember that IT or the HelpDesk will never ask you to email your passwords -especially to off campus resources.

It is important to be vigilant against phishing scams. Here are some tips:

1. Never use email to send your personal information including social security numbers, account usernames/passwords, or banking information.
2. Never respond to suspicious emails. When in doubt - delete.
3. If you receive an email from your bank or other institution asking for personal information and you are unsure if it is legitimate, call them on the phone to verify the validity of the email.


EXAMPLE

Greetings to you Customer,

This is to formally notify you that we are presently working on the csumb.edu, and this can close your webmail account with csumb.edu completely. To avoid this, please send your username/password to csumb.edu Customer Care Email address: customercare.webprotection@hotmail.com

Please do this,so that your csumb.edu account can be protected from being close.

Reply now,
MAKE SURE NOBODY IS BEHIND YOU WHEN SENDING THIS INFORMATIONS.

Sincerely,
csumb.edu Customer Care Units
PROTECT YOUR csumb.edu ACCOUNT FROM BEING CLOSED!!!