Information Technology

IT News

10.27.2009 Protecting your Personal Wireless Network

10.19.2009 Over 50 RIAA Copyright notifications sent since the beginning of FALL 2009 Semester

10.08.2009 Updated OtterID Password Requirements

09.15.2009 Computer Scalability and Refresh Program Deferred for 09/10

09.09.2009 CSUMB Wireless Network Upgrade Coming September 15

08.21.2009 Media Learning Center lab computers upgraded to dual-boot iMacs

08.04.2009 Current service priority is getting campus ready for new and returning students

07.23.2009 CMS Student/HR (PeopleSoft) login moving to OtterID

07.14.2009 Setup your OtterID Forgot Password Questions

05.18.2009 Updated OtterID Password Requirements

News Archive

11.12.2008	TANIMURA & ANTLE FAMILY MEMORIAL LIBRARY OPENING: Top service priority.
11.06.2008	INFORMATION TECHNOLOGY HELP DESK MOVED OVER FALL BREAK: To Tanimura & Antle Family Memorial library.
10.17.2008	SYMANTEC ANTIVIRUS UPDATE COMING: Antivirus and Antispyware protection in one package.
10.08.2008	SPRING 2009 LAB SOFTWARE REVIEW: Submission deadline is November 7th.
09.12.2008	END-USER EXTENSIONS OF OTTERNET: Network Hubs and Routers Not Supported.
09.04.2008	DEEP DISCOUNTS AVAILABLE ON ADOBE AND MS OFFICE SUITES: Now available to all CSUMB students, faculty and staff.
09.02.2008	REMINDER: BE VIGILANT AGAINST PHISHING SCAMS: Always Protect Your Information.
08.26.2008	INFORMATION TECHNOLOGY CLOSED: On all University Holidays.
07.31.2008	ILEARN NOW USES CAMPUS-WIDE PASSWORD: Same ID and Password as FirstClass and other campus systems.
07.25.2008	CURRENT SERVICE PRIORITIES: Getting ready for new and returning students.
07.24.2008	EXTRA HELP AVAILABLE DURING MOVE-IN: Call, walk-in or submit a ticket.
07.23.2008	MINOR CABLE TV CHANNEL LINEUP CHANGES: Coming August 4th.
07.07.2008	FIREFOX 3 BROWSER: Coming to CSUMB.
07.01.2008	SO LONG STEVE RUBIN: Retirement reception in University Center.
06.26.2008	OFFICE 2007/2008 FILE FORMATS AND CONVERTERS: What you need to know.
06.24.2008	IMPROVED SERVICES FROM SUDDENLINK: Call-in repair, HDTV, faster cable modems.
06.18.2008	HANDS-FREE PHONES REQUIRED WHILE DRIVING AFTER JULY 1, 2008: Get your headset now.
06.11.2008	MAJOR UPGRADE OF CAMPUS TELEPHONE SYSTEM: ** TOMORROW ** Saturday, July 19.
05.30.2008	UWEC UPDATE TO THE CAMPUS COMMUNITY: Outcome of the Campus Email and Personal Calendaring Life-Cycle Review.
05.28.2008	MICROSOFT OFFICE 2007/2008: Coming to the labs for Fall 2008.
05.21.2008	IT CLOSED 2-5 PM ON MAY 22: All Staff Retreat.
05.01.2008	SUMMER 2008 BUILDING 18 CONSTRUCTION NOTICE: Some labs will be closed during work.
05.01.2008	MLC EXTENDED HOURS: Through May 18th.
04.22.2008	JOIN THE ALUMNI ASSOCIATION: To keep your email account active after graduation.
04.04.2008	EMAIL/CALENDAR VENDOR DEMOS - YOU ARE INVITED: Starting Monday, April 7.
03.23.2008	ADVISING AND REGISTRATION FUNCTIONS MOVED TO PEOPLESOFT HRSA: For FALL 2008 term.
03.10.2008	PASSWORDS CHANGED IN CMS PEOPLESOFT HRSA: Effective Saturday, March 8th.
03.04.2008	IT HELP DESK CLOSED FROM 2:45 PM TO 5:00 PM: On Wednesday, March 5th.
02.29.2008	MAJOR CHANGES PLANNED FOR CAMPUS INTERNET FIREWALL MARCH 20TH: Cisco equipment being replaced by new Juniper equipment
02.19.2008	FALL 2008 LAB SOFTWARE REVIEW: Submission deadline is April 18th.
02.15.2008	NEW FIRSTCLASS EMAIL & CALENDAR CLIENT AVAILABLE: Will be required after March 3, 2008.
02.12.2008	FIRSTCLASS SELF UPGRADE FEATURE ENABLED: Checks and upgrades your FirstClass client.
02.06.2008	PROTECTING YOUR PERSONAL WIRELESS NETWORK: What you need to know.
01.31.2008	STUDENTS WARNED ON FILE SHARING: RIAA Sends memo to CSU.
01.31.2008	FILE SHARING APPLICATIONS: Spread security and virus threats.
01.15.2008	INFORMATION TECHNOLOGY CLOSED: March 31 & May 26.
01.11.2008	MAJOR CAMPUS NETWORK MAINTENANCE SCHEDULED FOR THIS WEEKEND: All network services will be affected.
12.19.2007	TURN OFF YOUR COMPUTER AND OTHER ELECTRICAL DEVICES: When you leave for the holiday break.
12.12.2007	KEEP YOUR IMPORTANT INFORMATION SECURE: Change your passwords at least every 120 days
12.05.2007	MLC EXTENDED HOURS: Through December 22nd.
11.20.2007	SCHEDULED POWER OUTAGE: November 23rd and 24th.
10.22.2007	SPRING 2008 LAB SOFTWARE REVIEW: Submission deadline is November 16th.
09.13.2007	MICROSOFT OFFICE 2007 ULTIMATE STEAL OFFER: Student price of $59.
08.28.2007	INFORMATION TECHNOLOGY CLOSED: 11/12, 11/22-11/25, 12/25-12/31, 1/1.
08.09.2007	CHANGE YOUR PASSWORDS EVERY 90-DAYS: Learn How and Why.
08.06.2007	CABLE MODEM SERVICE GUIDELINES: What you need to know.
08.02.2007	CURRENT SERVICE PRIORITIES: Getting ready for new and returning students.
07.31.2007	CSUMB STUDENTS, STAFF AND FACULTY SAVE MONEY: With Verizon and AT&T discounts.
07.30.2007	EXTRA HELP AVAILABLE DURING MOVE-IN: Call, walk-in or submit a ticket.
07.12.2007	CABLE MODEM REGISTRATION UPDATE COMING: Re-registration will be required after July 23rd.
06.18.2007	MAJOR SERVER MAINTENANCE: Most Campus Servers Inoperable the Weekend of August 4 - 5.
06.11.2007	NETWORK SYSTEMS CLOSED: Staff Retreat from 12PM to 3PM on June 12.
06.04.2007	MAJOR TELEPHONE SYSTEM MAINTENANCE: All West Campus Phones and Voice Mail Inoperable the Weekend of July 28-29
05.31.2007	INFORMATION SYSTEMS CLOSED: Staff Retreat from 12PM to 3PM on June 1st.
05.16.2007	MS COMPATIBILITY PACKAGE FOR OFFICE 2007: Installed in computer labs.
04.18.2007	FIRSTCLASS EMAIL WEB INTERFACE: Available when you need it.
04.17.2007	ON THE ROAD AGAIN: Keep your laptop up to date.
04.11.2007	FALL 2007 LAB SOFTWARE REVIEW: Submission deadline is April 20th.
03.21.2007	FIRSTCLASS TO USE COMPUTER/HOME SERVER PASSWORD: Starting on April 15th.
03.12.2007	MLC SPRING BREAK HOURS MARCH 19TH- MARCH 23RD: Reduced hours over Spring Break 2007
03.02.2007	DAYLIGHT SAVING TIME CHANGE: What you need to know.
03.01.2007	NEW FIRSTCLASS EMAIL CLIENT AVAILABLE: Upgrade is highly recommended.
02.26.2007	CENTRAL & NORTH CAMPUS TIU TELEPHONE CONSTRUCTION: First of two major transitions to new TIU infrastructure.
02.16.2007	DO YOU KNOW THAT YOU'VE GOT IT?: Everyone on Campus Does!
01.10.2007	EXCITING CHANGES IN NETWORK SERVICES: "New" Staff.
01.08.2007	LAUNDRY MACHINE UPGRADES: New Otter Card Connections for Laundry Machines.
01.03.2007	SET YOUR BANNER WEB SECURITY QUESTION AND ANSWER: So you can reset your Banner PIN (password) if you forget it.
01.02.2007	IT CLOSED 1/15, 3/30, 5/28: No services will be available.
12.27.2006	25 MILLION MESSAGES BLOCKED AS SPAM: By CSUMB Spam filter.
12.21.2006	TSS CLOSED 8:00 AM TO NOON ON JANUARY 11TH.: No Help Desk or technician services will be available
12.21.2006	EXTRA HELP AVAILABLE DURING MOVE-IN: Call, walk-in or submit a ticket.
12.06.2006	IT CLOSED 2-5:00 PM: On Friday, December 8th.
12.05.2006	OPERATING SYSTEM STANDARDS & SUPPORT LEVELS: What you need to know.
11.08.2006	IT TECHNICIAN AVAILABLE EVERY WEDNESDAY @ MLC (BLDG 18) SERVICE DESK: Come Meet Paul!
11.03.2006	CONFIGURING YOUR FIRSTCLASS PRIVATE CONFERENCE: To accept Internet email.
10.31.2006	CUSTOMER SERVICE SURVEY: Please give us your feedback after your service ticket is completed.
10.30.2006	SPRING 2007 LAB SOFTWARE REVIEW: Submission deadline is November 17th.
10.29.2006	IT CLOSED DECEMBER 25-29 AND JANUARY 1: No services will be available.
10.24.2006	INTERNET EXPLORER 7 AND FIREFOX 2.0 WEB BROWSERS: Not compatible with all CSUMB web applications.
10.24.2006	TECHNOLOGY HELP DESK WALK-IN SERVICE RETURNS: On November 1 in the MLC.
10.13.2006	COLOR PRINTING AVAILABLE IN COMPUTING COMMONS (18/106): Come give it a try.
10.13.2006	CAN'T CONNECT TO THE HOME SERVER ON YOUR MAC: Try this simple fix.
10.12.2006	IT APPOINTMENT TIPS: Making our new scheduling system work for you.
09.28.2006	ARE YOU A COPYRIGHT INFRINGER?: Purchase your software, movies and games legally!!
09.27.2006	CAN'T UPLOAD TO THE INBOX ON HOME OR CLASSES: Check your Home Server Quota.
09.19.2006	IT HELP DESK CLOSED: Thursday September 21st after 2:30 PM.
09.15.2006	IT HELP DESK CLOSED: Friday September 15th after 3:00 PM.
09.12.2006	ARRRGH MATEY! DON'T BE A PIRATE: Filesharing can be ILLEGAL!
08.29.2006	IT CLOSED SEPTEMBER 4 AND NOVEMBER 10: No services will be available.
08.25.2006	LEAVE YOUR COMPUTER ON AND LOGGED OUT WHEN YOU LEAVE: So we can perform important updates to your computer.
08.24.2006	TECHNOLOGY CHECK-OUT AND AV SERVICES ARE NO LONGER AVAILABLE: Effective Fall 2006.
08.14.2006	NEW VERSIONS OF ANTIVIRUS AND SPYWARE SOFTWARE AVAILABLE: Update your personal machine.
08.07.2006	SERVICE TICKETS NOW SCHEDULED: For a specific day/time.
08.07.2006	WEB HELP DESK STATUS TYPES: What you need to know.
08.01.2006	APPLICATIONS THAT INTERFERE WITH COMPUTER MANAGEMENT UTILITIES: Will be blocked, disabled or removed.
07.31.2006	THREE EASY WAYS: To find your OtterID.
07.31.2006	SSNS AND BSIDS AND OTTERIDS, OH MY!: Clearing up the confusion between BSIDs and OtterIDs.
07.31.2006	PRINTING DURING ORIENTATION: Use Building 18 labs or lobby 47 computers.
07.31.2006	EXTRA HELP AVAILABLE DURING MOVE-IN WEEKEND: Call, walk-in or submit a ticket.
07.28.2006	TIU STAGE 2 SUMMER WORK NEARLY FINISHED: Remaining buildings on hold until after classes begin
07.14.2006	CEBRIDGE CONNECTIONS NOW CALLED SUDDENLINK: New name, same service.
07.12.2006	IT-WIDE MEETING ON WEDNESDAY, AUGUST 16TH: Limited support available after 10:30 AM.
07.07.2006	BANNER UPGRADE -JULY 7-10: Banner, Planner and Student-Housing Websites Affected
06.21.2006	MEETING MAKER TO USE COMPUTER/HOME SERVER PASSWORD: Starting on July 10th, 2006.
06.19.2006	MINOR TV CHANNEL LINEUP CHANGE: FX and ShopNBC moved.
06.15.2006	INFORMATION TECHNOLOGY HELP DESK MOVED: To Media Learning Center (18).
06.15.2006	DIAL-IN SERVICES DISCONTINUED: On January 1, 2007.
06.14.2006	MICROSOFT, SYMANTEC AND WEBROOT RELEASE CRITICAL UPDATES: IT updating all workstations.
06.08.2006	NEED SFTP SOFTWARE FOR YOUR MAC: Go Fetch it!
06.08.2006	COMPUTER SCALABILITY AND REFRESH PROGRAM: Completed for 05/06.
05.31.2006	GETTING A NEW COPIER: Starts with IT.
05.18.2006	FLOPPY DISKS AND CAPSTONE: A Recipe For Disaster.
05.12.2006	PICKING THE BEST WEB BROWSER FOR THE JOB: Internet Explorer or Firefox.
05.03.2006	FIRSTCLASS QUOTA INCREASE COMING IN JUNE 2006: 10x more space for students, staff and faculty.
04.19.2006	TIU CONSTRUCTION UPDATE: Stage II Begins - Installation of Network Switches
04.17.2006	DISCOUNT SOFTWARE FOR STUDENTS, FACULTY AND STAFF: Available through Journey Ed.
04.17.2006	CSUMB COMPUTER VIRUS PROTECTION: Moving to centrally managed version.
04.07.2006	TIU CONSTRUCTION UPDATE: Work continues in spite of rain.
03.16.2006	UPDATE SPY SWEEPER SPYWARE SOFTWARE ON YOUR PERSONAL COMPUTER: Before it expires.
03.14.2006	DESKTOP TECHNICIANS IN TRAINING MARCH 22-24: Limited support available.
03.10.2006	TIU CONSTRUCTION UPDATE: Sixth Avenue Closure
03.09.2006	FALL 2006 LAB SOFTWARE REVIEW: Submission deadline is April 14th.
03.02.2006	VPN (VIRTUAL PRIVATE NETWORK) SERVICE: Transitioned to the new Cisco VPN.
02.15.2006	IT CLOSED MARCH 31, MAY 29 & JULY 4TH: No services will be available.
02.14.2006	TIU CONSTRUCTION UPDATE: Eighth Avenue closure.
02.14.2006	EMAIL SCAMS & PHISHING: What you need to know.
01.31.2006	TIU CONSTRUCTION UPDATE: Intersection of Third Street and Fourth closed.
01.25.2006	UPDATE ANTIVIRUS DEFINITIONS, WINDOWS SOFTWARE: Protect yourself from the Nyxem virus and other security/virus threats.
01.23.2006	CELL PHONE USE: Banned on military installations while driving.
01.20.2006	TII CONSTRUCTION UPDATE: Traffic re-routing, road closures, detours and delays.
01.20.2006	TII CONSTRUCTION BULLETIN: Intersection of 3rd Ave and 3rd Street closed.
01.20.2006	CURRENT SERVICE PRIORITIES: Getting ready for new and returning students.
01.09.2006	TII CONSTRUCTION UPDATE: Intersection of Gen. Jim Moore and 3rd Street closed
12.14.2005	COMPUTER LABS CLOSED IN BUILDING 18 (MLC): 12/19 to 1/22 for TIU upgrade.
12.14.2005	PROTECT YOUR DATA: Store your files on the Home Server.
12.09.2005	TOP 10 NEW STUDENT QUESTIONS: What you need to know.
12.07.2005	WELCOME CASEY GREEN: IT@CSUMB to Deliver Ready2Net Roundtables.
12.01.2005	TII CONSTRUCTION UPDATE: Saw Cuts & Manholes
12.01.2005	FBI WARNS OF SOBER WORM THREAT: What you need to know.
11.16.2005	CRITICAL SYMANTEC ANTIVIRUS SOFTWARE UPDATE: Check your Personal Computer.
11.10.2005	MICROSOFT RELEASES CRITICAL UPDATES: Update your personal computer.
11.10.2005	TIU CONSTRUCTION UPDATE: 11/09/2005
11.07.2005	TIU CONSTRUCTION UPDATE: Third Street.
11.02.2005	INFORMATION TECHNOLOGY CLOSED ON ALL UNIVERSITY HOLIDAYS: No Services available 11/24-11/27,12/26-1/02.
11.01.2005	CABLE LINEUP CHANGE: In East Campus Housing.
11.01.2005	HANDHELD DEVICES AND MEETING MAKER: What you need to know.
11.01.2005	HOME FOR THE HOLIDAYS: Protect your personal computer.
11.01.2005	TIU CONSTRUCTION UPDATE: Fourth Avenue and Building 41
10.21.2005	JUST HIRED!: Network Operations Analyst
10.20.2005	IT WEBSITE: Now using Google Mini to search.
10.19.2005	MEETING MAKER WEB CLIENT: Now Available.
10.17.2005	SPRING 2006 LAB SOFTWARE REVIEW: Submission deadline is November 18th.
10.17.2005	CREATING PRIVATE ACTIVITIES IN MEETING MAKER: Is quick and easy.
10.13.2005	MICROSOFT RELEASES CRITICAL UPDATES: Update your personal computer.
10.12.2005	WHOOPS - I DELETED AGAIN!!!: How to retreive recently deleted email in 3 easy steps.
09.30.2005	WINDOWS MEDIA PLAYER: May not launch - fix available.
09.29.2005	EMERGENCY MEETING MAKER UPGRADE: Completed on Thursday, September 28th.
09.27.2005	FIREFOX 1.0.7 RELEASED: Why you should update.
09.15.2005	TELECOMMUNICATIONS INFRASTRUCTURE UPGRADE: Update for September 15, 2005.
09.14.2005	NEW INSTALL MORATORIUM ON UPCOMING TIU PHASE II BUILDINGS: No new network installs for Bldgs 84, 86, 90, 91, 93.
08.30.2005	OUTLOOK AND OTHER 3RD PARTY EMAIL CLIENT USERS: Change your outgoing SMTP server setting.
08.29.2005	IT CLOSED SEPTEMBER 5TH: No services will be available.
08.25.2005	COMPUTING COMMONS: Now Open in the Medial Learning Center.
08.24.2005	EXTENDED HELP DESK HOURS: Available 08/24 & 08/25.
08.12.2005	FIRSTCLASS EMAIL CLIENT STALLING ON STARTUP: Upgrade to latest version to fix.
08.10.2005	CURRENT SERVICE PRIORITIES: Getting ready for new and returning students.
08.09.2005	FALL 2005 PC AND MAC LOADSETS INSTALLED: To labs and TEC's.
08.09.2005	FILEMAKER PRO NO LONGER AVAILABLE: On new loadsets/computers.
08.08.2005	NEW COMPUTER MANAGEMENT CLIENT: Deployed to CSUMB computers.
08.08.2005	LAB PRINT QUOTAS: What you need to know.
08.04.2005	TAKE A BITE OUT OF SPAM: With the Barracuda Spam Filter.
08.03.2005	IT'S OFFICIAL: Windows XP Professional and Office 2003 coming to the labs.
07.28.2005	IT CLOSED- JULY 29TH: All-Staff Retreat
07.19.2005	SERVICE REQUESTS DELAYS: Top Three Reasons.
06.30.2005	IT CLOSED JULY 4TH: No services will be available.
06.22.2005	INCOMING EMAIL VIRUS SCANNER MESSAGE: Going away June 27, 2005.
06.22.2005	QUICK TIPS ABOUT TECHNOLOGY: Every new CSUMB student should know.
06.20.2005	IT-WIDE MEETING ON THURSDAY, JUNE 23RD: Limited support available after 2:15 PM.
06.02.2005	NEW WORM: Sends spoofed emails from csumb.edu.
06.01.2005	CLEAN SWEEP: Coming to an office near you.
05.27.2005	IT CLOSED MAY 30TH: No services will be available.
05.11.2005	8461 SERVICE REQUESTS CLOSED: In the last 12-months.
05.11.2005	TROUBLESHOOTING LAB PRINTING: What you need to know.
05.09.2005	NORTON AV EXPIRATION ISSUE ON MAC OS X: Patch available to correct problem.
05.04.2005	COMPUTER LABS AND FOOD/DRINKS: A recipe for disaster.
05.02.2005	TECHNOLOGY HELP DESK CLOSED WEDNESDAY (5/4) MORNING: For Staff meeting.
04.26.2005	COMPUTER SCALABILITY AND REFRESH PROGRAM: Completed for 04/05.
04.20.2005	MAC OS X 10.3.9 UPDATE HAS BEEN FIXED: Apple releases fix 04/21/2005
04.18.2005	BANNER VERSION UPGRADE: Version 7 is coming to CSUMB.
04.18.2005	WEB BROWSER: Firefox update (1.0.3)
04.13.2005	MICROSOFT RELEASES CRITICAL UPDATES: Update your personal computer.
04.11.2005	RESIDENTIAL NETWORK DEACTIVATION AND REACTIVATION: What you need to know.
04.07.2005	BLACKBOARD V6 UPGRADE - AUG 13TH: Coming this summer.
04.07.2005	SPYWARE AND ADWARE AT CSUMB: What we are doing to protect you.
03.30.2005	PRINTER POOL IMPLEMENTED IN LIBRARY: Provides load balancing and fail-over.
03.30.2005	PROTECT YOURSELF AND YOUR CLASSMATES: Practice Safe Computing.
03.28.2005	FIRSTCLASS EMAIL QUOTAS: Raised to 100MB for Staff & Faculty.
03.24.2005	FIREFOX BROWSER: 1.02 Security Update Available.
03.22.2005	IT CLOSED MARCH 31ST: No services will be available.
03.16.2005	SCHEDULED POWER OUTAGE MARCH 26TH: All day.
03.03.2005	FREE TECHNICAL BOOKS ONLINE: O'reilly, Cisco, Macromedia and more.
03.01.2005	FBI ILLEGAL WEBSITES E-MAIL - A DANGEROUS HOAX: Emails contain dangerous attachments...
02.28.2005	CAPSTONE SUPPORT: What you need to know.
02.23.2005	LATEST WORM AND VIRUS ALERTS: Now available.
02.21.2005	SPYWARE PROTECTION SOFTWARE: Deployed to CSUMB computers.
02.15.2005	WINDOWS XP AND NEW COMPUTERS: Installed in library.
02.09.2005	CRITICAL SYMANTEC ANTIVIRUS SOFTWARE UPDATE: Update your personal computer.
01.13.2005	IT CLOSED JANUARY 17TH: No services will be available.
01.13.2005	WINDOWS XP SP 2 CD'S AVAILABLE AT MLC HELP DESK: Upgrade Now.
01.10.2005	FIRE ALARM TESTS: Will affect services.
11.29.2004	IT WEBSITE FEEDBACK: Comments & suggestions appreciated.
11.15.2004	NO NEWS GOT YOU DOWN: Learn how to use the CSU NNTP news server.
11.15.2004	WHAT THE HECK IS AN H: DRIVE: Learn more.
11.15.2004	TRAVELING WITH TECHNOLOGY: Laptop travel made easy.
11.15.2004	I WENT PHISHING WITH WORMS: But all I got was an sftp.
11.15.2004	CABLE MODEM PROBLEMS: Blame it on the rain.
11.12.2004	LIMITED PHONE SUPPORT: Available Friday, November 12th.
11.12.2004	INFORMATION TECHNOLOGY CLOSED ON ALL UNIVERSITY HOLIDAYS: No Services available 11/25,11/26,12/24-1/01.
11.11.2004	CALL CENTER AND IVR PROJECTS: Improve service and efficiency at CSUMB.
11.09.2004	NEW EMAIL VIRUS: When In Doubt- Delete!!!
11.08.2004	GETTING HELP WITH TECHNOLOGY: Resources at CSUMB.
11.04.2004	SPYWARE 101: What you need to know.
11.03.2004	PEER-TO-PEER FILE SHARING APPLICATIONS: Pose security and copyright risk.
11.03.2004	PROTECT YOUR PERSONAL WINDOWS COMPUTER: With AntiVirus software and Windows Updates.
11.02.2004	PROTECT YOUR PRINT BALANCE AND YOUR IDENTITY: Change your passwords and log off when you leave a lab.
10.29.2004	IT NEWS & ALERTS: Available in FirstClass.
10.13.2004	SPRING 2005 LAB SOFTWARE REVIEW: Minor update to the Fall loadsets.
10.06.2004	BANNER SYSTEM ID (BSID) CONVERSION: Completed Oct 9th.
09.28.2004	MEETING MAKER OTTERID CONVERSION: Completed October 29th.
09.23.2004	WORM INVADES DORMS AND HOUSING: What you need to know and how to get reactivated.
08.31.2004	ATMS SERVICE REQUESTS: Listed under Event & A/V Support in Web Help Desk
08.31.2004	IT CLOSED SEPTEMBER 6TH: No services will be available.
08.31.2004	BLACKBOARD ASSISTANCE: What you need to know.
08.17.2004	INITIAL OTTERID CONVERSION A SUCCESS: 20,000 accounts in 3 systems changed overnight.
08.17.2004	MAC OS X USERS AND THE OTTERID LOGIN CHANGE: What you need to know.
08.10.2004	CURRENT SERVICE PRIORITIES: Getting ready for new and returning students.
08.10.2004	APPLE FILE PROTOCOL (AFP): Not supported after September 1st.
08.09.2004	NORTH QUAD TELEPHONE SERVICE: What you need to know.
08.09.2004	COMPUTER LAB IN 46/102: Converted to Technology Enhanced Classroom (TEC).
08.06.2004	USE OF UNIVERSITY INFORMATION TECHNOLOGY RESOURCES: Election season guidelines.
08.04.2004	NORTH QUAD APARTMENT IT SERVICE AVAILABILITY: What you need to know.
07.30.2004	IT RETREAT ON TUESDAY, AUGUST 3RD: Limited support available.
07.14.2004	MICROSOFT RELEASES SEVERAL CRITICAL PATCHES: Update your computer.
07.01.2004	IT CLOSED JULY 5TH: No services will be available
06.25.2004	COMPUTER SCALABILITY AND REFRESH PROGRAM: Deferred for 04/05.
06.16.2004	WINDOWS 95, 98, NT, SERVER AND MAC OS 9: Unsupported in Fall 2004.
06.10.2004	SECURE FTP (SFTP) NOW REQUIRED TO TRANSFER FILES: Learn more.
06.09.2004	IT CLOSED JUNE 11TH: Day of Remembrance for President Reagan.
06.09.2004	AT&T TELECONFERENCE SERVICES: Now available.
05.27.2004	IT CLOSED MAY 31ST: In observance of the Memorial Day Holiday.
05.18.2004	FIRSTCLASS SERVICE ADVISORY: System restored from May 6th backup.
05.18.2004	NDN INTERNET ERROR MESSAGES IN FIRSTCLASS: What you need to know.
04.27.2004	TELECOMMUNICATIONS INFRASTRUCTURE INITIATIVE (TII): What is this and how does it affect me?
04.25.2004	YOUR EMAIL AND SPAM: Unsolicited Email and how to reduce it
04.14.2004	WINDOWS SECURITY: Latest Critical Updates Available.
04.09.2004	HOME SERVER QUOTAS: How Much Is Too Much?
03.29.2004	IT CLOSED MARCH 31ST: In observance of Cesar Chavez Day.
03.03.2004	HOME SERVER: Security Updates; Directory Browsing Turned Off.
02.26.2004	EMAIL VIRUS PROTECTION STATISTICS: Now available.
02.26.2004	MYDOOM.F WORM THREAT: Deletes your files and more.
02.26.2004	IDENTITY THEFT: What you need to know.
02.26.2004	10,000 SERVICE REQUESTS: Completed In last 15-months.
02.20.2004	EMAIL VIRUS PROTECTION SYSTEM: Upgrade complete.
02.17.2004	W32.BEAGLE.B@MM MASS MAILING WORM INVADES CSUMB: What you need to know.
02.13.2004	WINDOWS XP WIRELESS USERS: Please verify that Network Bridging is not enabled.
02.03.2004	I-NET PROJECT: Increased Internet Access by 600% during the Winter Break.
01.27.2004	KEEP NORTON ANTIVIRUS UP TO DATE: Learn how and why.
01.26.2004	HOME SERVER: Learn about your campus, inbox, private, and world folders.
01.22.2004	WELCOME NEW STUDENTS: Learn more about our services.
01.20.2004	WIRELESS AUTHENTICATION: Now required on main campus.
01.15.2004	IT CLOSED MONDAY, JANUARY 19TH: No services will be available.
12.22.2003	NORTON ANTIVIRUS AVAILABLE FOR: Active Students, Staff, and Faculty.
12.11.2003	FREQUENTLY ASKED QUESTION SYSTEM UPGRADED: New system is more robust and scalable.
12.11.2003	INFORMATION TECHNOLOGY WINTER PROJECTS: Banner upgrade, Home Server upgrade, new lab and more.
12.11.2003	HOME SERVER UPGRADE COMING: New system will increase reliability and availability of service.
12.04.2003	ANTI VIRUS AND FIRSTCLASS REMOVED FROM 47/102 TAT LAB COMPUTERS: Because of Software Conflict.
11.25.2003	KAZU RADIO NOW ON-HOLD MUSIC: CSUMB has changed from commercial on-hold music to KAZU radio.
11.24.2003	PROPERLY NAME YOUR FILES: When using the Home Server and CSUMB Info.
11.11.2003	MICROSOFT RELEASES NOVEMBER SECURITY PATCHES: What you need to know.
10.27.2003	PRESIDENTIAL ACCESS LOAN (PAL) AND PERSONAL COMPUTER SUPPORT: What you need to know.
10.16.2003	BUY MORE PRINTING: Purchase additional printing via the web.
10.08.2003	WINDOWS AUTOMATIC UPDATE FEATURE: Enabled on CSUMB computers.
10.06.2003	NEW CRITICAL MICROSOFT PATCH RELEASED: Use Automatic Windows Update to Protect your personal Computer now.
09.30.2003	MICROSOFT STUDENT SELECT PROGRAM: Software now available in the bookstore.
09.24.2003	APPLE PULLS 10.2.8 UPDATE: Because of Ethernet problem.
09.23.2003	NO HELP DESK SERVICES AVAILABLE: Between 3:00 PM and 5:00 PM on 09-23-2003
09.18.2003	100 CSUMB COMPUTERS REQUIRE URGENT PATCH: Please help us find them.
09.17.2003	CSUMB EMPLOYEE AT&T WIRELESS SPONSORSHIP PROGRAM: Now available.
09.16.2003	EXPECT SERVICE DELAYS UNTIL MID-OCTOBER: For non-emergency requests.
09.10.2003	CD WITH ANTIVIRUS, PATCHES, & WORM REMOVAL TOOLS: Distributed to Student apartments.
09.10.2003	NEW CRITICAL MICROSOFT PATCH AVAILABLE: What we are doing and what you need to do.
08.29.2003	CURRENT VIRUS AND WORM ALERTS: What you need to know.
08.26.2003	PRINT MANAGEMENT COMES TO CSUMB: What you need to know.
08.25.2003	IT CLOSED MONDAY, SEPTEMBER 1ST: No services will be available.
08.22.2003	CURRENT SERVICE PRIORITIES: Getting ready for new and returning students.
08.21.2003	CABLE MODEM REGISTRATION: Helps get the word out to people infected with the Blaster worm.
08.21.2003	DORM USERS: Blaster removal tools available.
08.19.2003	SOBIG.F MASS MAILING WORM: Our mail system is protected.
08.14.2003	IT WORKING HARD ON BLASTER WORM AND SYSTEM UPDATES: This may cause service delays.
08.14.2003	BLASTER WORM INVADES CSUMB: What you need to know and what to do.
08.14.2003	PROTECT YOUR DATA: Store your files on the Home Server.
08.12.2003	BLASTER AND WELCHIA WORM AND YOUR PERSONAL COMPUTER: Protect your Personal Windows 2000 and XP computer with these tools.
08.08.2003	MAC OS X NOW INSTALLED ON ALL LAB COMPUTERS: Good Bye Mac OS 9.
08.07.2003	EXTENDED HELP DESK HOURS: Available first Two-Weeks of School.
07.30.2003	LOGIN COMES TO LABS FOR FALL 2003: Are you Ready?
07.28.2003	SUMMER PROJECTS: OS X Project, lab upgrades, server upgrades and more.
07.03.2003	INFORMATION TECHNOLOGY CLOSED JULY 4TH: No services will be available
07.01.2003	SCIENCE ACADEMIC CENTER: The hard work begins.
07.01.2003	FRS: No longer available.
06.26.2003	MOTOROLA SURFBOARD SB5100 CABLE MODEM: Now works with cable modem service.
06.19.2003	WIRELESS: CSUMB/WMU symposium features research
06.17.2003	I-NET: Internet Access To Increase by 600% Over Summer
06.13.2003	CAMPUS OPERATOR: Flowchart of Phone Tree Available
06.11.2003	FIRSTCLASS SEARCH ERROR: Working on a Fix
06.05.2003	SCHEDULED POWER OUTAGE: June 6th & 7th
05.22.2003	BUILDING 43 WALK-IN TECHNICAL SUPPORT: No longer available.
05.20.2003	INFORMATION TECHNOLOGY: Closed Monday, May 26th.
05.09.2003	STUDENTS CAN NOW CHECK THEIR DISK USAGE ON THE HOME SERVER: Learn how.
05.07.2003	SCIENCE ACADEMIC CENTER OPENING SUMMER 2003: IT anticipates delays in service.
05.06.2003	LIVE CAMPUS OPERATOR SERVICES: End Friday, May 30th.
05.02.2003	WELCOME NEW STUDENTS: Find out about technology resources.
05.02.2003	PASSWORD EXPIRATION: Changing to 90-days in Fall 2003.
04.30.2003	MAC OS X: Getting Help.
04.30.2003	CSUMB ENTERPRISE DATA-MODELING WORKSHOP: May 12-14.
04.24.2003	PRESIDENTIAL ACCESS LOAN (PAL) AND PERSONAL COMPUTERS: Getting Help.
04.23.2003	CONTACTING US: What you need to know.
04.15.2003	MICHAEL GALLAGHER: Best wishes in new career.
04.15.2003	BLACKBOARD SUPPORT: What you need to know.
04.15.2003	JUMPSTART CD: No longer available.
04.08.2003	IMPROVED PROXY SERVICES: Coming Fall 2003.
03.27.2003	INFORMATION TECHNOLOGY CLOSED 3-31-03: No support will be available.
03.21.2003	WEB HELP DESK: Major upgrade coming.
03.19.2003	TAKE CONTROL OF YOUR EMAIL: With FirstClass rules.
02.10.2003	BUDGET CRISIS: May affect some services.
02.04.2003	BRIO RESULTS INCONSISTENCIES: Upgrade now.
01.28.2003	IT STAFF CALLED TO ACTIVE DUTY: We are working to minimize the impact.
01.13.2003	EXTENDED PHONE SUPPORT HOURS SUSPENDED: Effective February 6th.
01.13.2003	NEW HELP DESK TECHNICIAN: Welcome Greg Hamer.
01.09.2003	MEETING MAKER UPGRADE: Completed on January 18th
09.10.2002	ZIP: Internal Zip drives no longer available on new computers.
08.23.2002	DEEP FREEZE: Lab computers return to normal on restart
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