PURPOSE: Basic cable television service is provided to residents, staff and faculty of CSUMB.
Cable TV services are provided by Campus Televideo (CTV). Their Customer Service Center can be reached at 1-866-440-2003 (Toll Free Phone Number). Please use this number to report any Cable TV related service issues. Our local CTV technician is Steve Steckler.
If you are experiencing a service related issue with your data/Internet connection only, please call the IT Help Desk at 831-582-HELP for assistance.
New Channel lineup effective October 8, 2014
CTV Headend Upgrade brings more HD to the Lineup for Fall 2014
Changes are coming this Fall to the Campus Housing TV Service for the fall semester we think we you appreciate. IT@CSUMB is preparing an upgrade which includes lots more HD channels, a new Channel guide and an all digital head end.
User Action Required After the Upgrade:
- After the upgradeCustomers will have to re-scan their TV's after the upgrade to pickup the new channels.
- NOTE - Analogue only televisions (generally CRT style TV's) will not be able to recieve the new channels, and will require a converter box if they are to be used. Any TV with an ATSC tuner will be able to scan and view the channels.
A converter box can be purchased at a local technology store.
If there are any problems after the upgrades, please contact CTV Support as usual, at 866-440-2003.